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Online Payment

Why are there mistakes on the system? - My child is showing as having been charged for a meal they did not have.

As this system is live, any changes we make you can see instantly. Therefore you will see dinners registered on the morning before they have eaten the meal. From time to time, mistakes are made, children go home ill, or are on school visits and we simply ask that you if you spot an error, please let us know and we will rectify any mistakes. Please allow us until the end of the day to make any changes to dinner payments before contacting us.

Why does the 'Booking' tab not work for school meals?

Some schools ask all parents to 'book' exactly when and what their child is going to eat for their school meal. We have never done this and value the flexibility that enables parents to decide on a morning before school whether their child should have a dinner. Therefore the 'Booking' tab in ParentPay is not active and parents can only pay for meals on the system. Please see the school specific information section where you can click on the link to the menus for your information. Please ensure your child knows whether they are having a school meal or packed lunch each day so they can tell the teacher at morning registration.

When should I pay my child's dinner money?

Dinner money can be paid as and when necessary to keep your account in credit. There is the flexibility to pay weekly, termly or as you choose to suit you. Meals must be paid for in advance.

How do I pay for clubs?

Puffins Clubs are now all on ParentPay and you can pay half termly in advance for as many sessions as you wish when bookings open, usually a couple of weeks before we break up in preparation for the next half term. See the school newsletter for the latest information or go to the school clubs page on the website to find out which clubs are running, prices and a booking form when it is issued. Payment will be requested by ParentPay once bookings have been received and confirmed in the office.

I have been sent a password and user name for each of my children. Can I put them both on the same account?
  • Activate and login to the account you want to add your other children to, this will become the only account you use in future.
  • Click on the 'Add a child' tab on the home page.
  • Enter the username and password provided in any other activation letter (or existing username and password if already activated).
  • Then click 'Search'. Your child's name will be listed on screen.
  • Click 'Add to my account'.
  • On your homepage, you should now see an additional tab for the child you have added to the account

Repeat this process for any other children you wish to add to your account - up to a maximum of 6 children in a single account.

How can I use ParentPay if I do not have internet access?

There is a dedicated laptop in school which you can use for ParentPay payments. If you would like help with any aspect of the system then please let us know.

Latest News

24th Jul - School closes today to pupils, parents and visitors. Good luck year 6! Have an amazing summer and we look forward to welcoming you back to school on Wednesday 4th September. Happy holidays!

24th Jul - Following two and a half very successful transition days for all our pupils and the new reception children, this afternoon, our pupil returned to their 2018-19 classes to celebrate the year.

24th Jul - Thank you for all the gifts and kind words on the last day of term. They mean a lot. We are very proud of all our pupils and staff.

24th July - Well done to our 'Year 7' who presented the pupil ideas for FOPS spending to the committee today. We are very grateful for the tireless work of FOPS to raise much needed funds for the school and we look forward to receiving the requested resources in September.

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